Protect Your Business Reputation Today
Get your custom QR code and review link within 24 hours. Setup handled by our team—no technical work on your end. Full support included.
Up and Running in Three Easy Steps
We handle the technical setup so you can keep running your business. Most clients are fully operational within 24 hours, with no complicated software or ongoing maintenance required.
What you receive in the 24-hour package: your QR code (PNG + SVG), a unique review link, simple one-page instructions, and access to our admin dashboard. Our support team is available by phone or email during setup.
Step One: We Set Up Your Profile
We enter your business details and connect your Google Business profile. You get a ready-to-use QR code and a unique review link (works anywhere — receipts, table tents, SMS, social).
Everything is delivered web-ready so you can print or share immediately. If you use other products or hardware (POS terminals, receipt printers), we’ll advise on the best file format and placement.
Step Two: Customer Scans and Rates
Customers scan your QR code or tap the review link. A simple star-rating screen appears instantly — no logins, no app download. It works across iPhone and Android browsers for friction-free reviews.
If customers use a tablet or kiosk, the same link works in an application or browser-based interface — we provide guidance for integration.
Step Three: Smart Routing Happens
Ratings of four or five stars are redirected immediately to your Google Business review page so happy customers post publicly in seconds. Ratings of three stars or below are captured privately in your dashboard where you can read comments and follow up.
This smart routing happens in real time — no human intervention required. If you use any third‑party app or POS hardware that submits reviews, our developer guides explain how to integrate the routing logic.
Step Four: You Review the Dashboard
Log into your admin panel anytime to see all ratings and private feedback in one place. Filter by date, rating level, or location, and export reports for record-keeping or team reviews.
Our support team helps with onboarding and ongoing issues — if you find a bug or need a custom integration, we log fixes and version updates through our release process to keep your system stable.
Get Your Custom QR Code in 24 Hours
Join businesses already protecting their online reputation. Setup handled by our team with full support included.
Built to Protect and Grow Your Online Reputation
Your Google star rating often decides whether a shopper chooses you or your competitor. IBPNEXUS helps ensure more positive reviews reach the public while giving you private feedback to fix problems fast.
Boost Google Star Rating
By routing satisfied customers straight to your Google Business review page, IBPNEXUS increases the volume of public five‑star reviews — which can improve click-through rates from local search results when combined with other local SEO efforts.
We recommend combining review growth with your other products and marketing channels (social posts, email campaigns) to amplify results.
For measurable results, our clients typically track review volume and rating improvements in the admin dashboard so you can see real improvements over time.
Protect Against Bad Reviews
When customers rate three stars or lower, their feedback is captured privately in your dashboard instead of posted on Google. That gives you a chance to resolve issues before they affect your public rating.
Our support team helps with escalation: you’ll receive alerts by email or phone so you can respond quickly. If a technical issue appears (bug or integration fix needed), our developer team manages releases and version updates to address it.
We maintain an audit trail in the dashboard so you can view the feedback thread, follow-up actions, and status — useful for franchise or multi-location infrastructure and dispute resolution.
Works Without a Website
Your QR code and unique review link work standalone — perfect for businesses that rely on Facebook, Instagram, SMS, or walk-in traffic. No website required.
Use case examples: a cafe prints the QR on receipts for immediate feedback; a salon texts the link after an appointment; a retail shop posts the link on Instagram Stories.
The link opens in any mobile browser so customers don’t need to install an app or log in. We also provide guidance for integrating the link into POS hardware or kiosk interfaces when needed.
Real Insights, Not Just Numbers
Private feedback reveals specific issues customers experience so you can make targeted improvements to service, products, or operations. Identify patterns across locations or product lines using the dashboard view and exportable reports.
Use feedback to prioritize fixes and product updates — from simple process changes to firmware or hardware improvements where applicable — and track the impact of each release in the dashboard.
Our reporting helps you address root causes (staff training, menu changes, equipment fixes) rather than just reacting to isolated complaints.
Everything Included to Win Online
All the tools you need to manage and improve your business reputation are included — no hidden upgrades or premium tiers. Get started with a complete set of features and full support.
Custom QR Code
Receive a high‑resolution QR code (PNG + SVG) ready for print and web. Print it on receipts, business cards, menus, or display it on your front counter.
One scan takes customers straight to your review flow — no typing, no searching. We’ll advise on file formats for POS hardware and printers to avoid layout or scaling issues.
Example: a cafe prints the QR on receipts and sees immediate increases in same-day review completions.
Unique Review Link
Your personal review link works anywhere — Facebook, Instagram Stories, email campaigns, or text messages. No app required for customers.
Share the link in post-appointment messages or on social channels to drive reviews from remote customers as easily as walk-ins.
We provide usage tips for embedding the link in campaigns and measuring click-to-review conversion in the dashboard.
Smart Review Routing
Automatic routing sends four- and five-star ratings directly to your Google Business review page while capturing three stars and below privately so issues can be resolved before they reach the public.
The routing is real-time and fully automated — no human action required. For advanced users, developer documentation explains how to integrate routing logic with other applications or POS systems.
Clear thresholds and routing rules are configurable so you can control how the system treats borderline ratings.
Admin Dashboard
Full visibility into all reviews and private feedback. Filter by location, date, or rating level, and export reports for analysis or compliance.
See customer details when provided and view feedback threads, follow-up actions, and status. Use dashboard data to prioritize fixes, product updates, or staff training.
Dashboard view includes analytics on review volume and trends so you can measure the impact of each release or improvement.
Multi-Business Ready
Manage multiple locations or clients from a single admin account. Each location gets its own QR code, unique link, and separate dashboard views.
Perfect for franchises and agencies — switch between locations to monitor performance across your entire infrastructure and product lines.
We provide onboarding support for bulk setups and guidance on how to structure locations, users, and permissions.
Private Feedback Alerts
Receive instant email alerts the moment a customer leaves private feedback so you can respond before the issue escalates publicly.
Alerts include the comment, rating, and customer contact info when provided. Integrate alerts with your support system or ticketing program to track resolution.
If you report a bug or need an integration fix, our team handles bug fixes, version updates, and release notes — keeping your system stable and up to date.
Everything You Need to Win Online
No limits, no surprise upgrades — just a complete reputation management solution with dedicated support and clear steps for setup and updates.
Frequently Asked Questions
Everything you need to know about IBPNEXUS and how it protects your business reputation.
Do I need a website to use IBPNEXUS?
No website required. Your QR code and unique review link work completely standalone, so you can collect reviews from walk-in customers or social followers.
Many clients use only Facebook, Instagram, or SMS. The link opens in any mobile browser — no app install needed.
What we might need from you: your Google Business profile ID or permission to connect the listing so we can route reviews correctly.
What happens when a customer leaves a low rating?
Ratings of one to three stars are captured privately in your dashboard and the customer is prompted to leave a comment describing the issue.
You receive an instant alert so you can follow up immediately. Captured feedback is kept private and not published to Google via the system (note: customers can still post publicly on their own).
Use the private feedback to resolve issues and retain customers. Our support team can help with escalation and tracking until the issue is closed.
How do four and five-star ratings get to Google?
When a customer selects four or five stars, they are redirected directly to your Google Business review page to submit a public review.
This streamlined flow makes it effortless for satisfied customers to post publicly, increasing the volume of positive reviews you receive.
The process completes in seconds on any smartphone browser — no additional steps or complicated instructions required.
How do customers access the review page?
Two ways work perfectly: customers scan your custom QR code (great for physical locations, receipts, or table tents) or they click your unique review link (ideal for social posts, texts, or emails).
Both options open in the device’s browser with no app required and are compatible with iPhone and Android devices.
If you use POS hardware, kiosks, or tablet apps, we provide developer guidance to integrate the link or interface cleanly.
Can I see all the feedback in one place?
Yes. Your admin dashboard shows all ratings, private feedback, and customer details when provided.
Filter by date, location, or rating level and export reports for analysis or compliance. The dashboard view provides trends and a library of comments for root‑cause analysis.
Integrate alerts with your support program or ticketing system so issues are tracked and resolved; our team assists with setup and ongoing support.
How quickly can I get set up?
Most businesses are fully set up within 24 hours of signing up. We handle the technical setup, create your QR code, and connect your Google Business profile.
You receive ready-to-use files (PNG + SVG), the unique review link, and a one-page guide. If any bug or integration issue arises during onboarding, our team logs it and issues fixes through scheduled releases and version updates.
Support is available during onboarding by phone and email; we publish release notes for updates so you know when fixes and improvements are deployed.
What if I manage multiple business locations?
No problem. Our system supports multiple businesses under one admin account. Each location gets its own QR code, unique link, and separate dashboard view.
This setup is ideal for franchises or agencies managing many clients. We provide onboarding support for bulk setups and guidance on organizing locations and permissions.
If you need custom integrations across locations, our developer team can help implement fixes, firmware or hardware guidance, and deploy updates via coordinated releases.
Your Competitors Are Already Protecting Their Reviews
Every day without IBPNEXUS is another chance for a bad review to cost you customers.
One negative review can cancel out dozens of positive experiences. Many businesses struggle to recover from a damaged online reputation — don’t let that be you.
IBPNEXUS automates the fix: send satisfied customers to Google and capture private feedback from the rest so you can resolve issues before they go public.
Setup typically takes 24 hours. No technical skills required — we handle the onboarding and provide full support during setup and ongoing releases, version updates, and any fixes you need.
Don’t Get Left Behind
Protect your business reputation starting today. Get your custom QR code and review link within 24 hours — backed by dedicated support and routine product updates.
Join businesses already winning online. Turn every happy customer into a five-star Google review.
